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Settings

Learn how to configure LeadSquared and modify settings to customize your product.

Can I create a new user with the Email address of a deactivated user?

You cannot create a new LeadSquared user with the same Email address which is already existing in your deactivated LeadSquared account. You need to use a different Email address to create a new user as the Email ID of the deactivated user remain in the LeadSquared database and cannot be used again. However, there is a

How can I use webhooks in LeadSquared?

Webhooks are HTTP callback requests sent to a URL of the your choice in response to some Event occurring. You can add webhooks to LeadSquared to achieve several things like capturing lead data in your own database, triggering SMS/email notifications, triggering a mail order etc.

Capturing UTM Parameters

LeadSquared allows capturing value of UTM Parameters from URLs where the underlying page is a LeadSquared Landing Page. It can be a full landing page or one having just landing page ‘Form’ of LeadSquared. If you are new to concept of UTM parameters, please check this article. A typical URL with UTM parameters will be like:

How do I clear my browser cache

When you visit any website, web browser stores a copy of  html files, CSS style sheets, as well as graphic images. This is done because when you revisit a website, it enables the browser to load website faster hence this mechanism is called as ‘Caching’. Some time opening cached version of website cause issues Eg

How does Lead Scoring work?

Lead Score is a numeric value associated with a Lead which allows you to measure its relative importance over other leads in the system.  It allows you to segment hot Leads from the remaining leads.  Lead Score is based on Notable Activities updated against the leads. A Notable Activity is any event that is of importance

How should I block domain names from receiving my Emails?

You can block domains from receiving emails. Previously you could find only a list of blocked emails. Sometimes there can be different email addresses with the same domain, so it’s better to block the entire domain. Go to My Account > Settings > Email Settings. Click on Blocked Email Domains to see the list of  blocked domains.

How to avoid adding leads having same phone number / mobile number?

Email Address acts as the default lead field to establish uniqueness of the lead record  (apart from the system generated unique identifier field). You would not be able to create two lead records having same email address. You can add duplicity check on additional fields while adding leads manually in LeadSquared web application. Note:  The duplicity constraint will

Configure Lead Stages

Lead Stage represents the position of the lead in sales funnel. Leads may be at different levels of engagement with your offers depending upon their awareness, need, interest and budget. The position of a Lead in sales funnel based on its level of engagement is called Lead Stage. By default, LeadSquared is configured with three fundamental Lead

How to add Custom Sources as options in Lead Source Field?

Lead Source defines the origination of Lead when it visited your website for the first time. This source is associated with the Lead when it is captured in the system. By default, LeadSquared is configured with following Lead sources: Organic Search Referral Sites Direct Traffic Social Media Inbound Email Inbound Phone call Outbound Phone call

How to add custom values for Lead Stages?

Lead Stage represents the position of the lead in sales funnel. Leads may be at different levels of engagement with your offers depending upon their awareness, need, interest and budget. The position of a Lead in sales funnel based on its level of engagement is called Lead Stage. By default, LeadSquared is configured with three fundamental Lead