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How to record an offline (e.g. phone interaction) interaction with Lead?

You can add notes after an offline interaction with your lead by navigating to to the Lead Details page. Navigate to Dashboard > Leads > Manage Leads. Click on the desired lead. You will be redirected to the Lead Details page. Here, you can record the offline interaction.

Click on Add Notable Activity. Select a suitable activity from the drop down menu. Select the date and time. Enter relevant notes and add the activity.

Lead Details Page

You can now see the activity in the activity history.

Activity added