Authentication – Trusted Device
1. Feature Overview
With the Trusted Devices feature, users can log into their LeadSquared account without verifying themselves through Two-Factor Authentication (2FA) each time. Trusting a device will help you save time during log-ins.
Note:
- LeadSquared will capture the browser’s user agent, IP address, and system combination for trusting a device.
- LeadSquared will not store user IDs and passwords.
- Avoid trusting browsers on a computer that is public or shared by multiple users.
- To learn more about LeadSquared’s log-in settings, read LeadSquared Security Settings – Login Settings.
- To learn more about LeadSquared’s security features, read the Summary of LeadSquared Security Features.
 2. Prerequisites
- Logging in through an incognito or private window will not enable device trust. You must log in through a normal window. ​
- Ensure your browser cookie and cache settings are not preventing the browser from being trusted. Some third-party applications, browser extensions, or add-ons automatically delete cookies – this might prevent your browser from being trusted. ​
3. Trusting a Device
Following are the steps to enable and configure trusted devices –
3.1 Enable Trust Device Setting
- Navigate to Settings>Security>Login Settings.
- Toggle
 to enable Trust Device.
Note: Click on Configure to set the default expiration period for a period of 7, 15, 30, 60, 90, or 180 days for a trusted device. Once the expiration period elapses, users will have to trust the device again (refer to the steps in section 3.2).
3.2 Trusting a Device
Once you have enabled the Trust Device setting, follow these steps to trust a device –
- On the LeadSquared log-in page, enter your ID and Password and click Next.
- Enter the OTP sent to your registered ID.
- Select the option – Disable OTP verification on this device.
- Click Verify.
3.3 Manage Trusted Devices
On the Manage Trusted Devices page, you can view or remove your trusted devices –
- Navigate to Settings>Security>Manage Trusted Devices.
- You can view all trusted devices with the following information –
- Browser icon.​
- System Name – The name of the system trusted by the user Ex: MacBook Pro, Dell XPS, etc.​
- Operating system icon.​
- IP Address – IP address of the trusted network.​
- Trusted On – The date on which the device was trusted.​
- Browser version – Version of the trusted browser.
- This Device – Currently logged-in devices will be displayed with this tag.Â
Note: To remove a trusted device click on the Remove button.
Any Questions?
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