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Summary of LeadSquared Security Features

1. Feature Overview

LeadSquared is ISO 27001:2013 certified and was built to deliver a robust and secure experience. In addition to our process and infrastructure-level safeguards, the LeadSquared application itself has a number of security-related features. This article summarizes the list of available features and describes how you can use them to protect your account.

 

2. Prerequisites

  • All security-related features (except user-level two-factor authentication) must be set up by the LeadSquared administrator user.
  • Some features listed in the article are not available on all plans. Please contact us at support@leadsquared.com for more details.

 

3. User Access

These features let you configure the level of access available to your users.

FeatureDescriptionHelp Documentation
User RolesEach LeadSquared user role comes with its own set of restrictions for accessing features and data. Assigning roles based on how you want users to access your account.User Roles and Access Rights
Sales GroupsBy default, sales users can only view their own leads. However, you can give certain sales users (team leads, managers, etc.) special privileges through ales groups.Managing Lead and Account Access to Sales Users – Sales Groups
Permission TemplatesPermission templates give you granular level control over leads, activities and tasks. In addition, they let you control access to features like imports, exports, API, dashboards and reports.
IP WhitelistingYou can whitelist the IP addresses that can access LeadSquared. Logins through suspect IPs (tors/anonymous proxies) will be automatically disabled.Restrict User Access to LeadSquared using IP Whitelisting

 

4. Login and Session Security

These features help secure your account by providing additional security capabilities.

FeatureDescriptionHelp Documentation
Password EncryptionWhen enabled, passwords will be encrypted and sent from the browser to the server. Users will not be able to ‘Remember Password’ and the password won’t be stored anywhere in the browser cache.LeadSquared Login Security Settings
Enable Dynamic Token for Mobile AppLets you enable an additional layer of security for communicating between the app and server.
Two Factor AuthenticationTwo-factor authentication can be mandated for all users or configured at the individual user level.LeadSquared Security Settings – Two Factor Authentication
Authentication ProviderAs an alternative to logging in with your LeadSquared credentials, you can configure your account to enable log-in through the following third-party authentication providers –
  • Google
  • Active Directory Federation Services (ADFS)
  • API
LeadSquared Security Settings – Authentication Provider
Session ManagementLogin Expiration Time –
When enabled, users will be required to log in again, after the configured time elapses. Session Timeout –
When enabled, a user who remains idle for the configured time will be automatically logged out.
LeadSquared Security Settings – Session Management

 

5. Data Protection and Privacy

These features were created with GDPR in mind. They enable you to provide transparency to your leads in relation to their data and privacy.

FeatureDescriptionHelp Documentation
Cookie ConsentAs part of the privacy settings, you can allow end-users to control whether or not they would like to enable cookies on your website (where the LeadSquared Tracking Script has been installed)Data Protection and Privacy Settings
Email Opt-inBy using the email opt-in setting together with the email opt-in automation action, you can let your leads decide whether or not they want to receive emails from your organization.
Personal Data ProtectionWhen enabled, it automatically creates a landing page in your account, that you can publish to existing leads and present them with the following options –
  • View their data
  • Remove their data
  • Update their data
  • Do Not Track

 

Any Questions?

We hope this article was helpful. Please leave us a comment below if you have more questions.