Entries by Vir Singh

Bulk Update on Activities

Activities are notable events in the lead life-cycle. LeadSquared comes built in with certain activities but also lets you create custom activities according to your business requirements. For more information on activities and how to create them, see How to add Activity to Leads and Manage Activities. With this release, you can update activities in […]

Send Dynamic Content in Your Emails

Personalized email content fuels better engagement scores and conversion rates. You can send the same offer to all your leads and that may work for you in the short-term. However, if you learn to use dynamic content to accommodate individual preferences and needs, you’re bound to generate higher conversions and get better results from your emails. […]

Zip Based Lead Distribution

The zip based lead distribution app lets you automatically assign leads, custom activities and tasks to users based on zip code. The app comes pre-built with powerful features such as round-robin lead/task/activity distribution and radial search*. * If the mapping isn’t found for a particular user you’re trying to assign a lead to, a radial search […]

How to Avoid Creating Duplicate Leads

1. Feature Overview There are measures you can take to avoid creating duplicate leads in your LeadSquared account. If you’ve already created duplicate leads, you can merge them, sanitize the existing data and avoid creating them in future. Fields you mark as unique will not accept duplicate values. You have the option of marking up […]

User Advanced Search

The user advanced search feature is helpful if you have a large number of users and want to filter them based on multiple criteria. You can access this feature by navigating to My Account>Settings>Users and Permissions>Users and clicking the Advanced Search link –   Condition Groups The feature works on the basis of Conditions, Condition Groups and […]

Permission Templates – Control Users Shown in All User/Owner Drop-down Fields

The ‘User Access’ setting in permission templates lets you control the users shown in user/owner drop-down fields across the LeadSquared application. This will help you prevent sales users from accessing the leads of other sales users. Note: If you’re new to the permission templates feature, see LeadSquared Permission Templates. Once you implement this feature, sales […]

Lead/Visitor Tracking Limitations with Mozilla Firefox Private Browsing Mode

If your leads or visitors are using Mozilla Firefox (version 59 or later) private browsing mode, we won’t be able to capture UTM parameters when they land on your website/landing pages. This is because Firefox has made changes to prevent leaking user data to third parties when users choose private browsing mode. For more information, […]

Billing and Usage

1. Feature Overview The Billing and Usage page displays your LeadSquared plan details and product usage. You can see the features available in your plan, their limits, and your current usage. You can also buy more items (users, leads/contacts, emails, automations, API rate limits, Forms, Processes, SMS credits) and view the purchase history for all […]

Mandatory DLT Registration for SMS Services in India

1. Overview The Telecom Regulatory Authority of India (TRAI) has made it mandatory for all entities to register on the Distributed Ledger Technology (DLT) platform. This has been done to curb Unsolicited Commercial Communication (UCC) and improve mobile subscriber privacy within the country. To read more about the new regulation, see Telecom Commercial Communications Customer […]

How to Share a Lead via Email

You can share a lead’s information with other users in your account over email. Note: To give a user temporary view or edit access to a lead, see How to Share Leads for a Limited Duration. Follow these steps to share a lead via email – On the main menu, navigate to Leads>Manage Leads. Hover your cursor […]

Configuring Multiple Domains in LeadSquared

1. Feature Overview The Website and Landing Page Domain settings allow you to associate your business/brand domains (and sub-domains) with your LeadSquared account. We track website visits on these domains and post them as activities against your leads. In addition, you can also host Portals and Landing Pages built with LeadSquared on sub-domains created under […]

What’s the difference between Prospect Creation Date and Lead Created On Date?

Business Use Case LeadSquared captures two important dates related to visitors (prospects) and leads – Prospect Creation Date – The date when someone visits your website/landing page for the first time. Lead Created On date – The date a visitor (prospect) is converted into a lead by filling in a website form for example.   What […]

Why Is Email Tracking Not Working for My Email Campaign?

General Email Tracking For email tracking to work correctly, you must ensure all CNAME records provided by us are added correctly in your DNS provider settings. These include the Domain Settings for Email Links and DKIM/SPF Settings. On our end, the sender domain must be whitelisted in the email provider sub account. If you’ve checked […]

Integrate Mavis DB With Smart Views

1. Feature Overview Admins can create Mavis Smart View tabs to display data stored in Mavis DB. They can also configure permissions, to enable users to add, update and delete data from the Mavis Smart Views tabs. For example, you can empower users to manage data on your inventories, properties, courses, etc., or, you can […]

How to Create and Publish a Landing Page?

1. Feature Overview LeadSquared’s Landing Pages offer a powerful set of features to design and publish high-conversion landing pages. You can create responsive landing pages for different devices (web, mobile, tablet, etc.) and optimize them for search engines (SEO). Whether you’re starting from scratch or using the built-in templates, the Landing Page Editor makes customization […]