Product Updates

Jun 13, 2025

Platform Updates – SalesCloud.2025.6

Multiple Billing User Support for all Accounts Administrators can now assign multiple users as billing users, granting them access to the Manage Subscription page. This enhancement allows more than one user to manage subscriptions and monitor usage. Benefit: By enabling multiple billing users, organizations can designate several team members to handle billing tasks, ensuring continuity […]

Jun 13, 2025

May 26, 2025

Platform Updates – SalesCloud.2025.5

Configurable Opportunity Sorting Fields Currently, all opportunity fields are available for sorting on both web and mobile platforms. However, users prefer to have only selected fields available in this section. Previously, you had to reach out to us for this configuration. Now, you can customize which opportunity fields are available for sorting directly on the […]

May 26, 2025

Apr 15, 2025

Platform Updates – SalesCloud.2025.4

Opportunity Term Renaming in Forms Opportunity-related terms in forms have been updated to match the revised nomenclature used across the platform, ensuring consistency in how opportunities are referenced. Benefit: Enhances usability and reduces confusion by aligning language across the platform. Increased Limit for Saving Form Drafts The limit on the number of forms saved […]

Apr 15, 2025

Mar 18, 2025

Platform Updates – SalesCloud.2025.3

Gen AI for Email Campaigns You can now generate subject lines and email content for both one-to-one emails and emails to lists using LeadSquared’s GenAI Feature. This enhancement simplifies email creation. Additionally, hourly limits have been introduced for better usage control. For more information, see Guidelines for using Gen AI for emails. Note: This feature […]

Mar 18, 2025

Mar 03, 2025

Portals+ Update – March

Revamped Domain Mapping To simplify domain configuration before publishing a portal, we have enhanced the setup process. Users can now host portals in either a custom domain or the default LSQ domain with greater flexibility and ease. Benefits: Improved CNAME Visibility–Displays details like “Time Remaining” (countdown in hours/minutes), “CNAME Issued Date,” and “Time Until Domain […]

Mar 03, 2025

Feb 24, 2025

Platform Updates – SalesCloud.2025.2

Agent WhatsApp Number Field A new system user field, “Agent WhatsApp Number”, has been introduced, similar to the Agent Phone Number field. One or more WhatsApp numbers can be assigned to this field. What’s the Benefit? Users will only see the WhatsApp numbers relevant to their assignments in the Converse widget, ensuring a more streamlined […]

Feb 24, 2025

Jan 23, 2025

Platform Updates – SalesCloud.2025.1

Introducing GenAI Capabilities in Emails You can now leverage GenAI capabilities to enhance your emails. With LeadSquared’s GenAI feature, you can generate email content and subject lines directly from the Email Campaigns and Email Library sections. This feature simplifies email creation with a guided four-step process. Additionally, an AI Email Wizard has been introduced in […]

Jan 23, 2025

Dec 16, 2024

Platform Updates – Tungsten 3

Casa Homepage on Web (Soft Launch) The Casa homepage, previously available only on the mobile application, is now extended to the web platform for NextGen users. This allows you to customize your homepage view according to team-specific needs directly within the application. You can easily access critical updates, take immediate actions, and navigate to key […]

Dec 16, 2024

Dec 15, 2024

Developer Platform Updates – December

Lapp Usage Dashboard The Lapp Usage Dashboard is now live. The Dashboard provides a centralized view of all Lapp performance data, eliminating the need to check each integration separately. With complete visibility into usage and performance, users gain better control over their accounts and can make informed decisions. Admins no longer need to rely on […]

Dec 15, 2024

Nov 21, 2024

Platform Updates – Tungsten 2

Lead Stages for Different Object Types in Default & Dynamic Forms Marvin and NextGen platforms now support different lead stages for object types present in Default and Dynamic forms. The lead stage dropdown displays values you’ve configured for the selected object type. For example, if a tourism agency has “Customer,” “Hotels,” “Drivers,” and “Tour Guide” […]