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FAQs

    Opportunities

  • How to Bulk Update Multiple Opportunity Fields?
  • Emails

  • Why is the Email Open metric not tracked for some of my emails?
  • Why aren't emojis showing up in my email campaigns?
  • Can I use my own HTML code to create an Email Campaign?
  • Can I stop an Email Campaign after it is sent?
  • Can I embed a video in an Email Campaign?
  • Can I embed a form in an Email?
  • Integrations

  • WhatsApp Business FAQs
  • Why Is the Agent Pop-up Not Showing/Visible for Phone Calls?
  • Why Is the Agent Panel Not Showing/Visible for Phone Calls?
  • How to Migrate to the New Email Sync v2.0 connector?
  • Landing Pages

  • Can I have conditional access to my Landing Pages?
  • The number of submissions and number of leads is different for a Landing Page. What could be the reason ?
  • I have edited my Landing Page but I can’t see the changes. What could be the Reason?
  • I have created a CNAME but my Landing Pages are still not showing my sub-domain. What could be the issue?
  • I have changed my website hosting provider and my Landing Pages have stopped working. What could be the issue?
  • Can I use a Landing Page in multiple types of marketing campaigns?
  • Can I rename a Landing Page?
  • Can I enable website tracking on multiple domains?
  • Lead Management

  • What's the difference between Prospect Creation Date and Lead Created On Date?
  • Where can I find the Activity Code of an Activity?
  • What is the best way to distribute leads to my users?
  • What errors can I encounter when importing leads?
  • If I delete a list, will the leads in the list be deleted from LeadSquared?
  • How to Preserve Historical Created On date for leads while importing them in LeadSquared?
  • How to distribute leads to users by matching lead and user properties?
  • Can I import a CSV file without email address into LeadSquared?
  • Can I add a duplicate Lead Record in LeadSquared?
  • How to find Schema Name of a Lead field?
  • How to Freeze the Action Column?
  • How can I find leads who have been active in the past 1 week using Advanced Search?
  • How to Share a Lead via Email
  • Mobile App

  • How to get LeadSquared Mobile App?
  • What's the Minimum Android and iOS Version Required to Download the Leadsquared App?
  • Permission Templates

  • How to control lead export and lead delete permissions for users?
  • Reports

  • How to schedule a LeadSquared Report?
  • How to find deleted leads using Deleted Leads History Report?
  • SMS

  • How to Send SMS using the Automation Feature of LeadSquared?
  • How to Create Transactional SMS templates and get them approved?
  • Users

  • I finished my workday early and checked-out from the mobile app. Will my location still be tracked?
  • How to Log Out of LeadSquared
  • What to Do If You Forgot Password?
  • Will the mobile app prompt me in case the location tracking settings on my device are disabled?
  • I set up work day templates with different time blocks for multiple shifts. Why am I still not being checked out and checked in between shifts?
  • I've set up work day templates and assigned them to users/teams but I haven't set up a check-in or check-out user automation. What will happen when my users check-in to LeadSquared?
  • I've set up an auto check-in/check-out automation but I don't see any users entering my automation. Why?
  • The internet connection on my phone isn't working. Can I still check-in and check-out from mobile?
  • How can Admins Set Passwords for Other Users?
  • I got a notification to check-in but it doesn't work when I tap on it. Why?
  • I got auto checked out at the end of my workday but I'm working late and want check-in again. What should I do?
  • How to Deactivate Users
  • I disabled the check-in for a user role but the auto check-in feature is still working. Why?
  • I configured reminders to be delivered in my automation but my users aren't receiving them. Why?
  • I checked out from the web before the end of my workday but I didn't get checked out from the mobile app. Why?
  • I checked in by tapping the notification on my phone but it hasn't reflected in my account. Why?
  • I checked in on mobile but lost connectivity while travelling. Will my location still be tracked?
  • I checked-in on the mobile app. Will I be checked in on web as well?
  • I applied for leave but changed my plans and decided to work anyway. Can I manually check-in/check-out?
  • How to set an Administrator as the billing user?
  • How to control lead export and lead delete permissions for users?
  • Others

  • How to Do Time Comparisons in Automation?
  • What is LeadSquared's Data Archival Policy?
  • LeadSquared Support Processes and SLA
  • How to Track the Up-time and Service Status of the LeadSquared Application and APIs
  • I have deployed the website tracking script, but visitor visits are not being tracked. What could be the issue?
  • How to Login to LeadSquared?
  • How To Find the Root Cause of Performance Issues
  • How do I find my LeadSquared Account Number?
  • Why are LeadSquared pages not loading? Why am I seeing blank or half loaded pages?

On this page

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  • Users
  • Others
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Get in Touch

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India Support: 080-46801265

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