Service CRM on the LeadSquared Mobile App – Agents Walkthrough

With LeadSquared Service CRM on the mobile app, agents can manage and resolve customer tickets anytime, anywhere.

In this video, learn how to view, create, manage, and close tickets directly from the LeadSquared mobile app. Explore different ticket views, apply filters to quickly find the tickets you need, and take quick actions such as assigning tickets, updating status, adding notes, and closing resolved cases.

The video also walks through the Ticket Details screen, where you can view customer conversations, attachments, ticket properties, and customer information, all from your phone.

Stay responsive, resolve issues faster, and deliver seamless customer support on the go with LeadSquared Service CRM.