Introducing Service CRM on LeadSquared NextGen
Updated
05 May 2026 | 01:13 PM
NextGen is now live for LeadSquared Service CRM — delivering faster performance, simpler navigation, and smoother ticket workflows in one unified experience. With at least 35% faster speeds, unified navigation across Sales and Service, and no need to log in to multiple systems, agents can focus on what matters most — resolving customer issues quickly. Explore the new top navigation, global search for instant access to tickets and leads, and App Tabs that let you work on multiple tickets without switching browser tabs. All existing features continue to work exactly as before, with admin settings remaining in their familiar location.
Upgrade to a faster, cleaner, and more intuitive Service CRM experience with NextGen.
In This Playlist
5 videos
Sentiment-based Ticket Escalation Workflows
Sentiment-based Ticket Escalation Workflows
April 28, 2026
0:50 mins
Service CRM on the LeadSquared Mobile App – Agents Walkthrough
Service CRM on the LeadSquared Mobile App – Agents Walkthrough
April 28, 2026
1:58 mins
Service CRM on the LeadSquared Mobile App – Admin Set-up
Service CRM on the LeadSquared Mobile App – Admin Set-up
April 28, 2026
1:27 mins

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