Service CRM AI Agents Walkthrough

Meet LeadSquared Service CRM’s newest innovation – AI Agents, your intelligent assistant that automatically resolves customer tickets. These AI-powered agents identify simple queries, send accurate responses, and close tickets instantly, freeing your team to focus on complex and high-priority issues. Set up your AI Agent in just a few steps: choose your training data, configure skill mapping, define confidence thresholds, and activate.

Enjoy faster response times, reduced workloads, and happier customers — all powered by Lexi AI.