Universal Data Sync (UDS) – Dashboard

1. Feature Overview

The UDS Dashboard provides a single, consolidated view of your Universal Data Sync (UDS) flows and applications. Instead of searching through countless individual logs, you can see all the important information in one centralized view.

This dashboard helps you:

• Monitor performance across all apps and flows.
• Detect and categorize errors quickly.
• Analyze processing times and execution volumes.
• Make data-driven decisions with trend analysis.

2. Prerequisites

• You must be an Administrator user, or access must be shared to you by an admin user.
• The Universal Data Sync Connector is a paid feature. To enable it on your account, contact your account manager, or write to support@leadsquared.com.

3. Access the UDS Dashboard

To access the UDS Dashboard, navigate to Apps>Universal Data Sync (UDS) and select the Dashboard tab.

4. UDS Dashboard Features

The UDS Dashboard gives you access to the following features:

1. Filters and Time Range

• Date Range: By default, the dashboard shows data for today. You can customize the time range as needed.
• App and Flow Filters: Select one or multiple UDS apps/flows to refine the metrics view. By default, all are selected.

2. Summary Metrics & Request Summary

Summary Metrics:

• Active Apps: Total number of apps with at least one request in the selected time period.
• Active Flows: Total number of flows with at least one request in the selected time period.
• Average Processing Time: Average request execution time.

Request Summary – Breakdown of requests by status:

• Success: Includes successfully executed and skipped requests.
• Error: Includes failed, partial error, invalid, and partially completed requests.
• Queued: Requests in waiting or in-progress for execution.

3. Top 15 Apps Execution

• Displays the 15 apps with the highest request volumes in the selected period.
• Color-coded view for request statuses (success, error, queued, etc.).
• Option to switch between graphical and tabular views.
• Option to search for an app in the tabular view.

4. Top 15 Flows Execution

• Lists the 15 flows with the highest execution volume.
• Hover on the flow name to view the associated app name.
• Option to switch between graphical and tabular views.
• Option to search for a flow in the tabular view.

5. Request Trend

• Displays request data based on the time range selected.
• You can filter to view only specific error graphs.
• For definitions of error types, visit the Logs page.

6. Error Details & Error Details per Flow

Error Details:

• Categorization of errors by type: error, failed, and partial error.
• Provides overall error counts for the selected time range.
• Shows which types of errors happen most often that affect your account – like complete errors, partial errors, or failed requests.

Error Details per Flow:

• Provides granular visibility of errors at the flow level.
• For each flow, you can see:
  • App Name
  • Flow Name
  • Error Counts (error, failed, and partial error)
• Enables you to identify exactly which flows contribute the most errors, making it easier to prioritize troubleshooting.
• Includes search and filter options (e.g., filter by error type).

7. Processing Duration Trend

• Shows how long requests took to process on average within the selected time range.
• Helps you spot time periods when processing duration increased.

FAQs

1. Can I filter metrics by specific apps or flows?

Yes. Use the app/flow filters at the top of the dashboard to refine your view.

2. What does “Active Apps” mean?

An app is marked active if it had at least one request in the selected time period.

3. How often is data refreshed?

Data is updated in near real-time, based on flow execution logs.

4. How can I view logs of a flow?

Refer to the following article: Universal Data Sync (UDS) – Logs.

Any Questions?

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