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API Logs

You can view the logs of all your API calls in the LeadSquared web application. This includes successful responses, as well as errors (provided the access key and secret key are correct). Navigate to My Profile>Settings>API and Webhooks>API logs. Use the search bar, or filter by API type, status, and date range. To view data […]

LeadSquared WhatsApp Integration with Infobip

1. Feature Overview Today, businesses communicate with customers through many different channels (SMS, Voice, Email, Mobile Messaging, Chat, etc.). Infobip offers scalable, fast and flexible solutions to help customers build and manage a single contact center platform. To learn more about Infobip, visit https://www.infobip.com LeadSquared offers WhatsApp integration to help users communicate with their leads. […]

How to Customize the Lead Card on Mobile?

1. Feature Overview You can customize the lead card on the mobile app to show the lead details you want to see. Here’s what the default lead card looks like – It can be customized to include the fields and identifiers your users need to see.   2. Customize the Lead Card To customize the […]

Manage User Custom Fields

1. Feature Overview When you create users, there are a number of system fields available (such as first name, last name, etc.) to store their information. You can also create custom user fields (like their work anniversaries, gender, marital status, etc.). You can choose the data types you want the fields to accept and customize […]

Mandatory DLT Registration for SMS Services in India

1. Overview The Telecom Regulatory Authority of India (TRAI) has made it mandatory for all entities to register on the Distributed Ledger Technology (DLT) platform. This has been done to curb Unsolicited Commercial Communication (UCC) and improve mobile subscriber privacy within the country. To read more about the new regulation, see Telecom Commercial Communications Customer […]