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FloStack Scheduling & Lead Engagement – Feature Guide

1. Feature Overview FloStack is a lead-qualification and routing layer that connects multiple lead intake channels to the appropriate conversion paths—such as personalized microsites, event microsites, and booking links—and applies routing and prioritization logic to ensure the right leads reach the right advisor at the right time. It addresses the routing gap in acquisition workflows, […]

Approvals Connector

1. Feature Overview Leadsquared’s Approvals Flow Connector lets Admins set up seamless approval workflows between users and their respective managers, based on specific criteria. For example, an Admin can configure conditions necessitating approval for loan applications exceeding a threshold. In such cases, when a user inputs an amount surpassing this threshold, the relevant manager(s) will […]

Wildcard Search Limitations

1. Feature Overview Advanced searches performed with wildcard operators (Contains, Does not contain, Starts with, and Ends with) on fields with 500 characters or more (for example, Lead and Activity Notes fields) are rate-limited to prevent performance issues on your LeadSquared account. By default, the rate limit is 3 wildcard searches per minute per user […]

Manage Plans on the Mobile App

1. Feature Overview Journeys enables all sales users to create a Plan (Beat Plan, PJP etc.) in just two simple steps by defining the plan duration (i.e. Start Date & End Date) and adding the relevant leads. Users can also send plans for approval to their respective managers if required. Once a plan is published or approved, the configured […]

Customise Lead Details View on Mobile

1. Feature Overview Based on each Team’s requirements, Admin users can customise the Tabs, Actions, and Contact Cards displayed on the mobile app’s Lead Details page. To display different Lead Details page views for different teams, you can select the – System tabs (Activity History, Tasks, etc.) and Custom Tabs (KYC Documents Collected, Support Tickets, etc.) you want to display to your […]

Opportunity Details View Customisation for the Web Application

1. Feature Overview In addition to the default view on the Opportunity Details page, this feature lets you customise the page to reflect your team’s requirements accurately. Admins can customise the tabs, actions, buttons, and V-Card to help LeadSquared Teams access relevant information faster and streamline their workflow. Admins can customise the following elements on […]