1. Feature Overview
UDS (Universal Data Sync) includes usage limits and restrictions based on your account’s plan.
This article will help you understand the plan details associated with the Universal Data Sync (UDS) App.
2. UDS Plan Details
To find your UDS plan details, navigate to UDS>Plan Details. All limits applicable to your account will be displayed in this section.
The following table will give a description of each attribute –
| Attribute | Description |
| Maximum Apps | Specifies the maximum number of apps that can be created. |
| Maximum Flows | Specifies the maximum number of flows that can be created across all apps. |
| Return Response Card | Specifies whether response customization is allowed. If enabled and the Return Response action is configured, the actions before the return card will be executed immediately, and a response will be returned. The remaining actions will be executed in a queued manner. |
| Max. Actions before return card | Specifies the number of actions that can be configured in a flow before the return response card. |
| Return Request/Day | Specifies the maximum number of daily request executions allowed where the return response card is configured (to prevent overload). |
| Return Request/5 sec | Specifies the maximum number of request executions allowed in a 5-second window, where the return response card is configured (to prevent overload). |
FAQs
1. What is a flow?
Please refer to this article: Universal Data Sync (UDS) – Create a Data Flow.
2. Does the maximum flow limit apply across apps?
Yes, the maximum flow limit is shared across all apps.
3. What happens if I reach the maximum number of apps allowed in my plan?
You won’t be able to create additional apps unless you delete an existing one or upgrade your plan.
4. Can I purchase additional plans?
Yes, you can. Please contact your account manager to explore available options. Note that additional charges may apply.
5. Can I delete an app to free up a slot under the maximum apps limit?
Yes, deleting an app will free up a slot for a new one.
6. How many actions can I add before the return response card in a flow?
The number of actions allowed is defined by your plan’s current limits. These limits can be increased by contacting your account manager. Additional charges may apply.
7. What happens if I exceed the allowed number of actions before the return card?
You won’t be able to add more actions beyond the defined limit.
8. Are the return response limits shared across all app flows?
Yes, return response limits are shared across all flows in all apps.
9. What happens if I exceed the daily or 5-second return request limits?
An error will be returned to the API caller. If the limit is breached, the caller will receive a 429 response code, and the request will not be processed.
10. Will flows still run if the return response card limit is hit?
If the return response limit (e.g., number of API calls per day or per 5 seconds) is exceeded, flows will not process the request. A 429 error will be returned to the API caller, and the request will be rejected.
11. What happens if the return response card is disabled?
If disabled, a generic response will be returned instead. In this case, return response limits are not applicable. Actions will be processed in a queued manner.
12. Does hitting the flow or action limits affect already running flows?
No, limits are evaluated when the request is first received. If the request is accepted successfully, it will be processed regardless of subsequent usage limits.
