[24-Dec-18] Forms and Process Designer, Custom Objects and More…

Here’s what’s new in LeadSquared –

  • Forms and Process Designer (Beta)
  • Custom Objects
  • Account Feature Improvements
  • Formatted Notes


Forms and Process Designer

The Forms and Process Designer features help your users create intelligent forms to capture lead data relevant to their departments, products, or processes.
Customize forms to behave in ways specific to your use cases,  and prompt users to collect the right information based on a lead’s previous inputs.

forms example

Then chain together multiple forms using the process designer. You can create entire application processes for loans, education, insurance, etc.

sample process

To get started with these features, see


Custom Objects

A custom object is a group of fields that can be used as a field type in an activity. For example, you can create custom objects for –

  • KYC Documents – with fields Passport, PAN Card, Aadhar Card, Address Proof
  • Education Qualifications – with fields College, Degree, Year, Grade
  • Business Address – with fields House Number, Street, City, Zip, State, Country

Once you create a custom object, you can add it as the field type for an activity.
For more details, see Custom Objects.


Account Feature Improvements

The leads tab in the Account Details page now supports column customization, allowing you to choose which columns you want to see on the grid.

column customization


Formatted Notes

Lead and activity notes can now be formatted. You can add bold text, add bullet points, create numbered lists, etc. Keyboard shortcuts are also supported (CTRL + B for example).

formatted notes