1. Feature Overview
This email setting allows you to CC email addresses of contacts that aren’t leads in your system. Once you send a mail to any such contact, a lead with that email address will be automatically created in your system.
Once enabled, users can add non-lead email addresses in the CC field when sending one-to-one emails, or when sending emails through automations.
Note:
- This setting cannot be applied for email campaigns.
- If you have the Email Opt-In feature enabled in your account, you must disable it in order to enable the Email Recipients feature.
- For more details on Email Settings, see Email Settings – Feature Guide.
2. Prerequisite
You must be the Admin of your LeadSquared account.
3. How it Works
- From your LeadSquared account, navigate to My Profile>Settings>Email Settings>Email Recipients.
- Click Yes to enable this setting.
3.1 Sending One-To-One Emails
Once enabled, users will be able to include non-lead email addresses in the CC field, while sending one-to-one emails from –
- Lead Details Page
3.2 Through Automation
Any Questions?
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