Why aren’t emojis showing up in my email campaigns?

Vir Singh

Updated 24 May 2024 | 04:17 PM

Our emails (campaigns or 1 to 1 emails) don’t support emojis. If you’ve added emojis to an email campaign, either by copy-pasting it from a different application or through your HTML code, they won’t show up on your live email campaigns.

Although they may show up on the test emails you send, we suggest you remove them, as the content after the emoji won’t get sent or may get erased from the email body once the campaign goes live.