You cannot create a new LeadSquared user with the same email address of a deactivated user. However, you can mark a deactivated user obsolete and then use the email address to create a new user.
- From the main menu, navigate to My Profile>Manage Users.
- Alongside a user, hover your cursor over the icon.
- From the available options, click Deactivate.
4. Next, click Make User Obsolete.
Note: The Make User Obsolete option appears only when you deactivate an existing user.
You can now use the email address of the obsolete user to create a new user.