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Can I create a new user with the Email address of a deactivated user?

You cannot create a new LeadSquared user with the same email address of a deactivated user. However, you can mark a deactivated user obsolete and then use the email address to create a new user.

  1. From the main menu, navigate to My Profile>Manage Users.
  2. Alongside a user, hover your cursor over the Settings icon icon.
  3. From the available options, click Deactivate.

User

4. Next, click Make User Obsolete.

User

Note: The Make User Obsolete option appears only when you deactivate an existing user.

You can now use the email address of the obsolete user to create a new user.