1. Feature Overview
Portals allow you to fill out lengthy applications with multi-step forms. This article shows you how to save a form’s progress in each step, and how to open a specific tab when the user revisits the form after dropping off.
This is applicable to multi-step forms used within the LeadSquared application and also for forms embedded in the Portals feature.
Note: To know more about configuring portals, see Portal Management – Feature Guide.
2. Prerequisite
- You must be the Admin user of your LeadSquared account.
- You must create a multi-step form.
- You must have access to Process Designer.
3. Save Multi-step forms at each step
- Navigate to Workflow>Manage Forms.
- Hover your cursor above and select Live Edit.
- To open the Form Settings, click .
- Click the Additional Settings tab.
- Enable the Save form at each step option.
4. Reopen Multi-step form with saved data
4.1 Create a Process
- Navigate to Workflow>Process Designer and click on Create Process.
- Select the trigger point as At Specific Work Area.
- In the next pop up window, navigate to Others.
- Under Customer Portal, click Integrate Process in Portal Page.
- Click Save.
4.2 Enable Process Progress Saving
- To add an action on a trigger, click and select Show Form.
- To select your multi-step form, click the Select Form dropdown field.
- Configure other options related to it and click Save.
- Click and enable the Save Process Progress setting.
- Save and Publish your process.
4.3 Integrate Process in the Portal Form Block
- Navigate to Workflow>Manage Portals.
- Select the Portal you need to view and click Continue Editing.
- Click on the General settings dropdown and select the relevant Form.
- Click and select the page to be integrated with the Process.
- Click the Integrate dropdown and select Process.
- Select the LSQ Process you just published.
- Click Publish to Test.
Any Questions?
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