Ticket Creation Channel – Social Media
1. Feature Overview In LeadSquared’s Service CRM, customers can raise tickets through various channels, such as Email, Chat, Calls, Social Media, etc. This article focuses on integrating social media channels (such as Facebook, Instagram, etc.) with LeadSquared. When a customer posts a grievance on your business page, replies to one of the posts, or sends […]
Sep 23, 2024