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User Automation Conditions – If/Else

The If/Else condition lets you setup Yes/No criteria. It allows you to set up alternative courses of action based on whether your criteria is met or not.

 

Example Use Cases

Here are some examples of how you can use the If.Else condition –

  • If a user’s availability status in Offline then check-in the user at the start of the workday.
  • If a user’s availability status is Online or Away then check-out the user at the end of the workday.
  • If the user field ‘Is Working Today’ is set to ‘True’ then send happy birthday message.

 

Set Up the If/Else Condition

if else

When you click the If/Else condition, the Select Condition pop-up will open to allow you to set the conditions based on user fields. You can set multiple conditions through condition groups. For for more information, see User Advanced Search.

Selecting conditions