Entries by Zaid Assadi

Integrate CleverTap with LeadSquared

1. Feature Overview This connector captures leads from your CleverTap account to LeadSquared. You can configure the connector to capture leads in real-time from your CleverTap account. Once the leads are captured, you can leverage LeadSquared’s CRM features to nurture and convert your leads.   2. Prerequisites You must be the Administrator of your LeadSquared […]

Integrate Jotform with LeadSquared

1. Feature Overview This connector captures leads from your Jotform account to LeadSquared. You can configure the connector to capture leads in real-time from your Jotform account. Once the leads are captured, you can leverage LeadSquared’s CRM features to nurture and convert your leads.   2. Prerequisites You must be the Administrator of your LeadSquared […]

Integrate MoEngage with LeadSquared

1. Feature Overview This connector captures leads from your MoEngage account to LeadSquared. You can configure the connector to capture leads in real-time from your MoEngage account. Once the leads are captured, you can leverage LeadSquared’s CRM features to nurture and convert your leads.   2. Prerequisites You must be the Administrator of your LeadSquared account. […]

Scheduling Reports on SIERA

1. Feature Overview Schedule the delivery of your SIERA report to your LeadSquared email address. Admins can schedule reports for themselves or other users, while non-admin users can schedule reports for themselves.   2. Prerequisites SIERA is a paid feature. To enable it, contact your account manager or send an email to support@leadsquared.com. Users can only […]

Use Custom Domains For Landing Pages Pro

1. Feature Overview By default, landing pages created using Landing Pages Pro are hosted on a LeadSquared subdomain. To maintain brand consistency, you can instead publish landing pages on your own custom domain (e.g., pages.yourcompany.com). This article explains how to configure a custom domain and map it to your Landing Pages Pro environment.   2. […]

How to Use Iframes or Custom Code on Portals and Landing Pages Pro

1. Overview Iframes let you embed custom designs or external tools inside Portals or Landing Pages Pro without affecting the main layout. To ensure your embedded content works smoothly, follow the guidelines listed on this page.   2. Guidelines For Iframe or Custom Code 1. When using AI tools to generate custom designs or widgets […]

Portals Smart Links

1. Feature Overview Smart Links on Portals allow you to guide customers to resume progress from where they left off. For example, if a student begins filling out an application for an online course but leaves before completing the payment process, you can send a follow-up email with a customized link for them to continue. […]

Create Custom Notifications on ACE

1. Feature Overview ACE Notifications help keep users and managers engaged by sending timely nudges about their progress. Notifications can be configured as time-based (pre-defined time intervals or cycle completion based) or progress-based (triggered when a percentage of the goal is achieved).   2. Prerequisites Only Admins and Super Admins can manage notifications and create […]

Send Nudges on Your Goals

1. Feature Overview A Nudge sends a timely reminder to Sales Managers and Sales Users on the performance and progress of their Goals. It’s a great way to motivate users to complete their Goals. If you’re new to the Goals feature, see LeadSquared Goals. Note: This article will show you how to configure a Progress Nudge. […]

Portal Redirection & Error Handling

1. Overview This document outlines the Portal’s redirection rules and provides explanations to assist in debugging your implementation.   2.SmartLink Auto-Evaluation Matrix When configuring a SmartLink—a feature designed to automatically log users into the Portal—options are available to configure associated activities and opportunities. Once an activity or opportunity is configured within the SmartLink and subsequently […]

Overwrite Lead Fields Through Dynamic Forms

1. Feature Overview When a Lead Owner is filling a LeadSquared Dynamic Form, and if the lead already exists, the owner will now have the option to auto-populate the Form with the existing Lead Field details. The owner can also overwrite (or update) the existing Lead Field details through the Form submission. A unique identifier […]

How UDS Helps You Sign-up Only Verified Users in Portals

1. Overview LeadSquared Portals now support UDS-based validation for signup (registration/login) forms. This ensures that only verified and approved users can sign up on your portal When a user submits a registration form, the portal sends the form data to a UDS flow for real-time validation before the user account is created. UDS can run […]

Opportunity Mapping in Converse

1. Feature Overview LeadSquared’s Opportunities feature can be used to manage your potential deals. On LeadSquared Converse, Opportunities in the form of incoming messages can be automatically routed to the respective Opportunity Owners, Chat Groups, or specific users. In this article, you will learn how to set up Opportunity mapping on Converse, and how to […]

Update Existing Opportunity through Forms when Duplicate Opportunity is Detected

1. Feature Overview If a Sales User or a Lead attempts to create an Opportunity through Dynamic Forms, and the Opportunity is identified as a Duplicate (based on the configured Duplication logic for that Opportunity Type), the Form will display an error message stating “Duplicate Opportunity detected.” Now, the feature explained in this article will […]

Bulk Automation Triggers

1. Feature Overview The Bulk Automation Trigger feature enables Automations to trigger when entities (leads, opportunities, activities, etc.) are created or updated in bulk through Import and Bulk Update via UI or API. Note: Once an automation is triggered 50 times for a lead within a single day, it will automatically terminate. This is done […]

Automation FAQ & Troubleshooting

1. Overview This article will help you troubleshoot LeadSquared’s Automation feature.   2. Automation Triggers 1. Why didn’t the Automation trigger?  Verify if the Run only once per lead/account/opportunity option is selected. If selected, and the Automation has triggered once, it will not trigger a second time. If you’ve included additional conditions/inclusion criteria, the entities […]

Capture Addresses on a Map in Forms

1. Feature overview Capture addresses on a map in Forms removes manual address entry for field teams and agents, so location data is captured faster and with fewer typos. Any workflow that relies on location data benefits from the cleaner, quicker input. Users can search for an address or set a location on the interactive […]

LeadSquared Automation Wait Time Limit

1. Feature overview This article will help you understand the Wait Time configurations on Automation Wait Cards – Wait, Wait (Advanced), Wait Until Activity, and Wait Until Workday. Note:  The contents of this article will take effect in the platform on 23rd April 2025. Check your existing automation. If you have wait times longer than […]

How to Export More than 1 Lakh Leads?

1. Feature Overview LeadSquared allows you to export up to 1 lakh (100,000) leads per export request. If your database contains more than 1 lakh leads, you must export them in multiple batches. You can achieve this by creating lists containing fewer than 1 lakh leads and exporting each list separately. Lists can be created […]

Automation Best Practices

1. Feature Overview This article will help you understand the best practices to follow when configuring and running your Workflow Automations on LeadSquared.   2. Prerequisites You must be the Administrator of your LeadSquared account to create and configure an Automation. Automation is a paid feature. To enable it, reach out to your account manager, […]

Capture Sales Activities

1. Feature Overview The Sales Activity feature lets you capture important information related to each sale (e.g., product sold, sales owner, date, order value, etc.). Depending on the nature of the business the Sales Activities are also known as Customer Sign-up, Order Capture, Purchase Order, Paid Subscription, New Registration, Enrollment, New Deal, etc. These activities […]