How to Do Time Comparisons in Automation?

You can set up time comparison conditions through LeadSquared automation. This will help you solve a variety of use cases, like –

• Distribute leads to users within their working hours. If the time is later than their working hours, add the leads to a list for the next day.
• Let’s say an appointment is scheduled for today. Do a time comparison to check whether the appointment time has passed and create follow up tasks or notify users about the appointment accordingly.

Note: If you’re new to the automation feature, see Automation Home.

Here’s how to do it –

1. In your automation, select the Compare condition. For more details see, Lead Automation Conditions – Compare.
2. In the textbox on the left, enter the date/time you want to use as the basis for your comparison.
3. In the text box on the right, type ‘@’ and select the date, date & time, or time field you want to compare the value on the left with.
4. Click Save.
5. Proceed to defining the action required based on the evaluation of the compare card.

In the example above, the current time in the account/UTC will be compared with the value we provided.