Entries by Sri Sudhan

LeadSquared WhatsApp Integration with Zoko

1. Feature Overview Zoko’s WhatsApp self-serve solution helps you engage your customers in a simple, secure and reliable way. Zoko facilitates customer support and other marketing efforts through WhatsApp. LeadSquared offers WhatsApp integration to help users communicate with their leads. Our WhatsApp functionality supports integrations through other solution providers like Infobip, Kaleyra, and Gupshup. This article […]

Integrate CampusNexus with LeadSquared

1. Feature Overview This connector periodically captures leads and activities from your CampusNexus account to LeadSquared. Once the leads and activities are synced, you can leverage LeadSquared’s CRM features to nurture and convert your leads.   2. Prerequisites You must be the Administrator of your LeadSquared account. You must have an active CampusNexus account. This […]

CallTrackingMetrics Telephony Connector (v2)

1. Feature Overview The LeadSquared CallTrackingMetrics Telephony connector integrates your CallTrackingMetrics (CTM) application with LeadSquared. Through this connector, you can avail the following benefits – Ability to make outbound calls (click to call) and automatically track the calls in Lead Activity History. You can manage users in your CTM account directly from LeadSquared. Prevents lead […]

Create and Assign Goals

1. Feature Overview Once Goal Rulesets are published, Admins and Sales Managers can use them to create and assign Goals to users. If you’re new to the Goals feature, see LeadSquared Goals. Creating a goal involves – Selecting a ruleset Defining the goal cycle (weekly, monthly, etc.) Select users to assign the goal to (according […]

Integrate Razorpay with LeadSquared

1. Feature Overview This connector captures leads and activities (such as payment data, payment status, etc.) in real time from your Razorpay account to LeadSquared. Once the leads and activities are synced, you can leverage LeadSquared’s CRM features to nurture and convert your leads. Note: This connector only captures leads and activities from your Razorpay account in […]

Customize the Lead Details Page/View (LDVC)

1. Feature Overview Lead Details View Customization allows LeadSquared admins to tailor the Lead Details Page based on their workflows and business requirements. You can configure the tabs, actions, quick action buttons, and lead vCard fields displayed to users, ensuring the team only sees the information and tools relevant to their work. You can customize […]

Zendesk Connector

1. Feature Overview The Zendesk Connector syncs tickets between your Zendesk and LeadSquared accounts. It lets you manage your tickets and interactions with the leads (End Users) directly from LeadSquared, and also allows you to create tickets in Zendesk from your LeadSquared account. Additionally, if a ticket is added to a Zendesk End User that […]

LeadSquared Outlook Integration

1. Feature Overview Through this integration, you can directly create new leads, update existing leads, post activities, create and update tasks on LeadSquared from your Microsoft Outlook account. Note: This integration is supported on the mobile and desktop Outlook app, as well as the Outlook web version. This integration only supports the Lead Details view […]

Mobile App Additional Settings

Feature Overview You can configure the mobile app at a granular level for your sales users through the Mobile App Additional Settings. To access the settings, from the LeadSquared web app, navigate to My Profile>Settings>Mobile App>Additional Settings. âš²   App Related Setting  Description App Screenshot Enable the  slider to allow screenshot and video capture of the mobile […]

How to Log Out of LeadSquared

To log out from the LeadSquared web app – Hover your cursor over the icon. From the dropdown, click Sign Out. To log out from the mobile app – From the mobile app, tap , and then tap . On the Settings screen, scroll down, and tap Logout.

Freshdesk Connector

1. Feature Overview The Freshdesk Connector syncs tickets between your Freshdesk and LeadSquared accounts. It lets you manage your tickets and interactions with the leads (Contacts) directly from LeadSquared, and also allows you to create tickets in Freshdesk from your LeadSquared account. Additionally, if a ticket is added to a Freshdesk Contact that does not […]

Lead Management – Feature Guide

1. Feature Overview Leads are your potential customers. In LeadSquared, you can track your lead’s journey from creation, through marketing and sales activities, all the way to conversion. The lead entity is highly customizable. In addition to system fields (first name, email, etc.), you can create custom lead fields (enrollment Id, passport number, etc.) to […]

Integrate Indiaproperty.com with LeadSquared

1. Feature Overview This connector captures leads periodically from your Indiaproperty.com account to LeadSquared. Once the leads are synced, you can leverage LeadSquared’s CRM features to nurture and convert your leads.   2. Prerequisites You must be the Administrator of your LeadSquared account. You must have an active Indiaproperty.com account. This is a paid feature. […]

Integrate Zendesk Chat with LeadSquared

1. Feature Overview This connector captures leads and activities (such as chat data, etc.) in real-time from your Zendesk Chat account to LeadSquared. Once the leads and activities are synced, you can leverage LeadSquared’s CRM features to nurture and convert your leads.   2. Prerequisites You must be the Administrator of your LeadSquared account. You must have […]

How to Bulk Update Multiple Opportunity Fields?

You can bulk update multiple opportunity fields through Opportunity Import. Before you get started, you must ensure at least one Opportunity Duplicate Detection rule is in place. Begin by exporting the opportunities you want to update. In the exported CSV file, update the relevant opportunity fields. Once you’re done, import this CSV file back into […]

Tech Alpha SMS Connector

1. Feature Overview The Tech Alpha SMS connector lets you send texts to leads directly from your LeadSquared account. In addition, you’ll be able to – Set up automated SMS campaigns with notifications and reminders. Eliminate the need to switch between multiple applications to manage your SMS activities. Send bulk SMS to multiple leads. Note: Through […]

Integrate Olark with LeadSquared

1. Feature Overview This connector captures leads and activities (such as chat data, etc.) in real time from your Olark account to LeadSquared. Once the leads and activities are synced, you can leverage LeadSquared’s CRM features to nurture and convert your leads.   2. Prerequisites You must be the Administrator of your LeadSquared account. You […]

Integrate tawk.to with LeadSquared

1. Feature Overview This connector captures leads in real-time from your tawk.to account to LeadSquared. Once the leads are synced, you can leverage LeadSquared’s CRM features to nurture and convert your leads.   2. Prerequisites You must be the Administrator of your LeadSquared account. You must have an active tawk.to account. This is a paid feature. To enable […]

Integrate AskLaila with LeadSquared

1. Feature Overview This connector captures leads in real time from your AskLaila account to LeadSquared. Once the leads are synced, you can leverage LeadSquared’s CRM features to nurture and convert your leads.   2. Prerequisites You must be the Administrator of your LeadSquared account. You must have an active AskLaila account. This is a paid […]

Integrate Justdial with LeadSquared

1. Feature Overview This connector captures leads in real-time from your Justdial account to LeadSquared. Once the leads are synced, you can leverage LeadSquared’s CRM features to nurture and convert your leads.   2. Prerequisites You must be the Administrator of your LeadSquared account. You must have an active Justdial account. This is a paid […]