LeadSquared Help and Support Help Center
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Home tracking

  • Product TrainingProduct Training
  • ACEACE
  • MarvinMarvin
  • LeadsLeads
  • OpportunitiesOpportunities
  • Activities & TasksActivities & Tasks
  • Workflow AutomationWorkflow Automation
  • Forms, Processes & PortalsForms, Processes & Portals
  • AccountsAccounts
  • Mobile CRMMobile CRM
  • MarketingMarketing
  • Integrations & AppsIntegrations & Apps
  • Reports & AnalyticsReports & Analytics
  • Admin & SettingsAdmin & Settings
  • Users & PermissionsUsers & Permissions
  • API & WebhooksAPI & Webhooks
  • FAQsFAQs
  • Video TutorialsVideo Tutorials

    Product Training

  • LeadSquared Security
  • Website Widgets
  • Foundation Product Training Videos
  • LeadSquared for Sales
  • Landing Pages
  • Forms and Process Designer
  • Basic Settings and Concepts
  • LeadSquared Overview
  • Marketing Features - Summary
  • Get Started with LeadSquared Foundation Training
  • ACE

  • LeadSquared Goals - Feature Overview
  • Create Goal Rulesets
  • Create and Assign Goals
  • Sticky vs. Non-Sticky Rulesets
  • Send Nudges on Your Goals
  • View and Manage Incentive Programs
  • Create an Incentive Program
  • Marvin

  • Marvin - Feature Guide
  • Leads

  • Configuring Multiple Domains in LeadSquared
  • Setup Criteria of Lead Engagement Scoring
  • Lead Form Customization
  • How to Create a Multi Select Dropdown Field?
  • How does Lead Scoring work?
  • Capture Sales Activities
  • Capturing UTM Parameters
  • How to find Schema Name of a Lead field?
  • How do I find if LeadSquared tracking script is on my website?
  • Settings: Managing Lead Sources
  • Lead Quality Criteria - Setup
  • Implementing LeadSquared Tracking via Google Tag Manager
  • Manage Lead Tags
  • How to Edit DNS Settings in Web Hosting Services
  • Smart Views as Home Pages
  • Adding Custom Field Sets to Leads
  • How to Create Custom Lead Fields
  • Smart Views for Administrators
  • Customize the Lead Details Page/View
  • Manage Marketing Tags
  • Domain Settings for Email Links and DKIM/SPF Settings
  • Reverse IP Lookup
  • Managing and Configuring Lead Stages
  • View a Lead's Documents/Images in a Slideshow
  • Add Landing Page Hosting Domain
  • Integrate Mavis DB With Smart Views
  • List Management - Feature Guide
  • Referral Portal
  • Custom Field Sets
  • Associating Leads through Custom Field Sets
  • Logging Custom Website Activities
  • How to Make a Custom Field Unique
  • How to Create a Dropdown Type Lead Field
  • Large Options Set - Create a Large Number of Drop-down Options
  • How to Make the Phone Number field Unique
  • How to Deploy the LeadSquared Tracking Script on Your Website?
  • Merge Leads
  • How to Manually Assign or Change the Ownership of Leads?
  • Dependent Lead Fields
  • How to Select Lead Fields that you want to view on Lead Management page?
  • How to Share Leads for a Limited Duration
  • How to Use and Customize the Lead Details vCard?
  • How to Use Advanced Search?
  • Lead Field Audit
  • What's the difference between Prospect Creation Date and Lead Created On Date?
  • Tag Your Leads
  • Quick Search
  • Smart Views
  • Lead Management - Feature Guide
  • Lead Details Page
  • Manage Leads
  • List Actions
  • Send Quick Email to a List of Leads
  • Send Quick One-To-One Emails
  • 'Star' your Leads
  • Advanced Search: Find Leads Where Activity Fields Contain/Don't Contain Data
  • Advanced Search: Find Leads with Activities in the Last 'N' Days
  • Clone a Lead
  • Create Quick Filter to Find Leads
  • How to Import Leads to LeadSquared?
  • How to Add Leads
  • How to Avoid Creating Duplicate Leads
  • How to Bulk Update Lead Fields?
  • How to Delete Leads?
  • How to Export More than 1 Lakh Leads?
  • How to Export Your Leads/Lead Details?
  • How to find leads using Advanced Search for Leads who clicked on a particular Email campaign?
  • Opportunities

  • Opportunity Duplicate Detection
  • Opportunity Configurations
  • Manage Opportunities
  • Opportunity Details
  • Opportunity Management - Feature Guide
  • Custom Opportunity Tab Connector
  • Custom Opportunity Actions Connector
  • Import Opportunities
  • Opportunity Permissions
  • Opportunity Integrations in Telephony
  • Adding Custom Field Sets to Opportunities
  • Opportunity Assignment Quotas
  • Opportunity Card Customization
  • How to Share Opportunities for a Limited Duration
  • Activities & Tasks

  • How to Add a Dependent Field to a Custom Activity
  • How to Add Custom Activity Types
  • How to Log Activity Updates?
  • Adding Custom Field Sets to Activities
  • How to Add Tasks to a Form
  • How to Post Activities on Accounts?
  • How to Add Activities to Leads and Opportunities
  • Activity Management - Feature Guide
  • How to Import Activities
  • How to Add and Manage Custom Activity Tabs in the Lead Details Page
  • Sales Activity Management
  • Disable Sales Activity
  • Lock Activity after Creation
  • Activity Details Page (Add Activities/Tasks on Activities)
  • Workflow Automation

  • Lead Automation Conditions - Split Test
  • Account Automation Actions
  • Dynamic Responses in Lead Automation Actions
  • How to Send SMS using the Automation Feature of LeadSquared?
  • How to Create a User Automation?
  • How to Do Time Comparisons in Automation?
  • Auto Check-In/Check-Out for Mobile
  • Opportunity Automation Actions
  • Lead Automation Conditions - If/Else
  • Wait Until Workday Condition
  • Opportunity Automation Conditions – If Opportunity Exists
  • Actions in Lead Automation
  • Lead Automation Conditions - Wait
  • Lead Distribution Automation in LeadSquared
  • Opportunity Distribution Automation
  • Opportunity Assignment Quotas
  • Automation Reports
  • Auto Check-In/Check-Out Guide
  • Automation Conditions - If Email Open/Click
  • How to Share Opportunities for a Limited Duration
  • User Automation Actions – Notify User
  • Triggers in User Automation
  • Triggers in Lead, Opportunity, Activity and Task Automations
  • Triggers in Account Automation
  • Conditions in User Automation
  • Conditions in Lead Automation
  • How to Create an Account Automation?
  • How to Create a Lead Automation?
  • Automation - Feature Guide
  • User Automation Actions – Webhook
  • User Automation Actions – User Check-Out
  • Lead Automation Actions - Send to Sub-Automation
  • User Automation Actions - User Check-In
  • Lead Automation Actions – Merge Leads
  • Lead Automation Actions – Lead Actions
  • Lead Automation Actions – Custom
  • Lead Automation Actions - Sales Execution
  • Lead Automation Actions - Messaging
  • Lead Automation - Account Update Actions
  • Automation Actions - Activity Actions
  • Actions in User Automation
  • Forms, Processes & Portals

  • Create Portals with Multiple Web Pages
  • Capture Leads from Any Website with LeadSquared Widgets
  • Mail Merge
  • How to Show Activity Status in Portal Dashboard
  • Create Lead Capture Landing Pages in Portals
  • How to Track Application Status Using Forms & Activities in Portals
  • How to Pre-Populate and Capture Data in Portal Forms
  • Using Scripts in Portals for Google Analytics, FB Pixel, Chatbots and Other Custom Behaviour
  • How to Save Progress for Multi-Step Forms in LeadSquared Portals
  • Use Custom Domains For Portals
  • Mavis DB - Forms Integration
  • LeadSquared Portal Designer - Preview Forms as PDFs
  • Can You Display Different Variations of the Same Portal Page to Different Users?
  • OCR, Bar Code and QR Code Functionality in Forms
  • LeadSquared Portal Designer – Create Sign Up Forms
  • Build LeadSquared Portal Using HTML
  • LeadSquared Portal Designer
  • Portal Management – Feature Guide
  • Preview and Download Forms
  • Add Signature Fields to Forms
  • Forms and Processes on Mobile
  • How to Add a Payment Gateway to a Form (Paytm, Stripe, Razorpay, etc.)
  • How to Add Tasks to a Form
  • How to Create a Form
  • How to Create a Process
  • Accounts

  • Account Settings
  • How to Post Activities on Accounts?
  • How to Import Accounts?
  • Accounts Management - Feature Guide
  • LeadSquared Sandbox
  • Mobile CRM

  • Mobile App Additional Settings
  • How to Enable Geotracking for LeadSquared Mobile App Users
  • Auto Check-In/Check-Out for Mobile
  • LeadSquared Call and SMS Tracker App
  • Mobile App Permissions
  • How to Configure Mobile App Notifications
  • Configure Mobile App Settings from the Web Platform
  • Opportunity Card Customization
  • Day Plan on LeadSquared Mobile
  • Location Tracking on LeadSquared Mobile
  • Use Mobile App to Capture Text from Images
  • LeadSquared's Geofencing
  • Features Supported on the LeadSquared Android and iOS Apps
  • Field Sales Territories for Admins and Sales Managers
  • Field Sales Territories for Sales Users
  • Casa - Mobile Home Builder
  • Mobile Cloud Calling
  • Custom Lead and List Actions Connector
  • How to send SMS to multiple leads from LeadSquared Mobile App?
  • How to Record Inbound/Outbound Calls for Leads in the LeadSquared Application?
  • Make Calls and Send SMS Using the Mobile App
  • Make Calls on Your Phone Using the Web Platform
  • Custom Menus for Mobile App
  • Forms and Processes on Mobile
  • LeadSquared Mobile App Video Tutorial
  • How to Customize the Lead Card on Mobile?
  • Audio Recording for F2F Meetings
  • Check-in/Check-out Location and Time Restrictions
  • LeadSquared's Near Me Feature
  • Lead Location Updater App
  • How to update your Lead location using the LeadSquared Mobile App?
  • Marketing

  • How to embed Flash (.swf) file in landing pages
  • Email Settings - Blocked Email Address Domains
  • Email Settings - Recipients
  • SSL Certificate for Landing Pages
  • Actions that should follow when a Visitor Submits on your Landing Page
  • Can a landing page visitor place an order (like buying a product) using LeadSquared?
  • Can I have conditional access to my Landing Pages?
  • How can I track Landing Page visits in Google Analytics?
  • How to Allow Download of a Document after Visitors Submits on Landing Page?
  • How to configure SMS Autoresponder for my Landing Pages?
  • How to embed Google Analytics Script in Landing Pages
  • How to get HTTPS URL for my landing page?
  • How to invoke Google conversion code after form submission?
  • How to Publish Landing Pages within your Domain Name?
  • How to redirect the host page after lead submits on embedded form?
  • How to Redirect Visitors to my Homepage after Submission on Landing Page?
  • How to send Auto-Response emails to Leads submitting on Landing pages?
  • How to send form data from Landing Page to an external URL?
  • How to Setup SMS Verification (OTP) In Landing Pages
  • Capturing Leads from Website forms
  • Video Tutorial on Creating Responsive Landing Pages
  • Email Campaign Editor (BEE Editor)
  • How to Send Follow Up Emails to Leads?
  • Email Settings - Feature Guide
  • Google reCAPTCHA on Landing Pages
  • Landing Pages - Export Form HTML
  • Add a responsive slider content in Landing pages
  • How to Create and Publish a Landing Page?
  • Add a Conversion Button to Your Landing Page
  • Page Settings for Landing Page (SEO Options)
  • How to show a pre-filled default value to a field in landing page form?
  • How can I find leads who visited one of my landing pages or website in the past 30 days using Advanced Search?
  • How can I add a Facebook Like button on my Landing Page?
  • How can I add a Facebook Comments button on my Landing Page?
  • Creating Landing Page from external HTML, CSS, Scripts and Images
  • Select a Landing Page Template
  • How to Use Dependent Lead Fields in Landing Pages
  • How to Create a Facebook Custom Tab for Lead Capture?
  • How to Add Email Categories in Landing Pages
  • How to Prevent Emails from Ending up in the Spam Folder
  • Email Campaign HTML Editor
  • Image and File Manager
  • Send Dynamic Content in Your Emails
  • Plain Text Emails
  • Mail Merge
  • Domain Settings for Email Links and DKIM/SPF Settings
  • Email Settings - From Address Restrictions
  • Email Settings - Restrict Email Senders
  • Email Settings - Manage Email Subscription Preferences (Email Categories)
  • Tracking Landing Page Submission on same Page in Google Analytics and Facebook
  • Can I send attachments with my Email Campaigns in LeadSquared?
  • CC / BCC option in Email
  • Create and Schedule Email Campaigns
  • Customizing Email Footer Message
  • Email Library - Adding Templates to Email Library
  • Embed Lead Capture Form in email
  • Email Campaign - Feature Guide
  • Email Settings - Blocked Email Address List
  • How can I use the Email Campaign report?
  • How to Add Social Sharing Buttons to Your Email
  • Integrations & Apps

  • WhatsApp Business Messaging Connector
  • Custom Lead and List Actions Connector
  • LeadSquared Zoom Connector
  • LeadSquared Zapier Integration
  • Acuity Scheduling Connector
  • Custom Dashlet Builder App
  • Assign Custom Dashboards to Teams
  • Why Do I See a Difference in the Number of Conversions in Adwords and LeadSquared?
  • LeadSquared Custom Apps
  • Salesforce to LeadSquared Integration - Overview
  • LeadSquared Google AdWords Data Sync App
  • Capturing Leads from Gravity Forms in LeadSquared
  • LeadSquared Forms in WordPress
  • Capture Google Adwords Value Tracking Parameters in LeadSquared
  • Contact Form 7 to LeadSquared - LeadSquared WordPress Suite
  • Google Ads Lead Form Connector
  • LeadSquared WordPress Suite
  • Comments to LeadSquared
  • Salesforce to LeadSquared Integration - Mapping Custom Objects
  • Salesforce to LeadSquared Integration - Mapping and Configuration
  • Salesforce and LeadSquared Field Mapping Restrictions
  • Salesforce to LeadSquared Integration - Installation and Authentication
  • Using landing page to capture registrations for GoToWebinar
  • How to use the Gotowebinar Connector
  • GoToWebinar App
  • Get attendance data from GoToWebinar sessions
  • LeadSquared CallTrackingMetrics Connector
  • LeadSquared Generic Telephony Connector
  • Integrate Super Receptionist right from SR Panel
  • How to use LeadSquared connector for Ameyo?
  • Exotel Connector
  • Embed Your Call Tracking Metrics Dashboard in LeadSquared
  • Customize Agent Popup Form
  • Configuring LeadSquared CallRail Connector
  • Mandatory DLT Registration for SMS Services in India
  • Call Tracking Metrics Texting Connector
  • Universal Telephony Connector
  • Super Receptionist Connector (Version 2)
  • RingCentral Telephony Connector
  • Ozonetel v2 Connector
  • Mcube Connector
  • Setting Up LeadSquared Email Sync for Gmail Users
  • LeadSquared Email Sync App
  • Email Sync App - Connecting your Inbox with LeadSquared
  • Capture Email Sender and Recipients as Leads using Markcopy Connector
  • How to use the LiveChat connector
  • How to use Olark Connector?
  • Zip Based Lead Distribution
  • Custom User and List Action
  • Custom Task Actions Connector
  • Custom Tab Connector
  • Custom Menus for Web App
  • WhatsApp Business FAQs
  • Google Retargeting Connector
  • Integrate QuikrHomes with LeadSquared
  • LeadSquared Converse
  • Add Leads to Zoom Webinars from LeadSquared
  • Facebook Retargeting Connector
  • Google Meet Connector
  • Opportunity Integrations in Telephony
  • Mobile Cloud Calling
  • Facebook/Instagram Lead Ads Connector (v2)
  • Configure LeadSquared SMS Marketing App
  • Nudges Connector
  • LeadSquared WhatsApp Integration with Infobip
  • LeadSquared WhatsApp Integration with Gupshup
  • How do I configure MSG91 SMS provider with LeadSquared
  • How to Send and Receive SMS Using Call Tracking Metrics
  • Distance Travelled Report
  • Publisher Connector & Publisher Portal
  • LeadSquared Salestrail Integration
  • Integrate 99acres with LeadSquared
  • Integrate Housing.com with LeadSquared
  • Integrate Commonfloor with LeadSquared
  • Integrate IndiaMART with LeadSquared
  • Error Notifications When Capturing Leads from Third Party Apps
  • Activity History Tab Connector
  • Integrate Your Custom Data Source with LeadSquared
  • Kaleyra SMS Integration with LeadSquared
  • Integrate MagicBricks with LeadSquared
  • Integrate Justdial with LeadSquared
  • Integrate Shiksha.com with LeadSquared
  • Integrate LiveChat with LeadSquared
  • Integrate Unbounce with LeadSquared
  • Integrate OptinMonster with LeadSquared
  • Integrate Sulekha with LeadSquared
  • Integrate tawk.to with LeadSquared
  • Integrate AskLaila with LeadSquared
  • Why Is the Agent Pop-up Not Showing/Visible for Phone Calls?
  • Why Is the Agent Panel Not Showing/Visible for Phone Calls?
  • Integrate Olark with LeadSquared
  • RingCentral Texting Connector
  • Tech Alpha SMS Connector
  • Integrate Zendesk Chat with LeadSquared
  • Integrate Indiaproperty.com with LeadSquared
  • Freshdesk Connector
  • Integrate WhatsApp Contact Capture with LeadSquared
  • LeadSquared Outlook Integration
  • Zendesk Connector
  • Integrate Razorpay with LeadSquared
  • CallTrackingMetrics Telephony Connector (v2)
  • Integrate Zoom Webinars with LeadSquared
  • Integrate CampusNexus with LeadSquared
  • LeadSquared WhatsApp Integration with Zoko
  • Integrate Gravity Forms with LeadSquared
  • Integrate Typeform with LeadSquared
  • Integrate Google Forms with LeadSquared
  • Integrate Calendly with LeadSquared
  • Integrate Acuity Scheduling with LeadSquared
  • Integrate Shopify with LeadSquared
  • Telephony Logs
  • Google/Outlook Calendar Sync Connector Set-up for Admin Users
  • Connect Your Google/Outlook Calendar with LeadSquared
  • LeadSquared SMS Connectors - India
  • Electronic Health Record (EHR-HL7) Connector
  • Karza Connector for KYC
  • pVerify Healthcare Insurance Verification Connector Set-up for Admin Users
  • pVerify Healthcare Insurance Verification Connector Set-up for Sales Users
  • Email Sync Connector (v2.0) Set-up for Admin Users
  • Connect Your Outlook/Gmail Account with LeadSquared
  • Open Dental Connector
  • AdvancedMD Connector
  • Razorpay Payment Link Generation in LeadSquared
  • Integrate MailParser with LeadSquared
  • Integrate FreshSales with LeadSquared
  • Integrate MoEngage with LeadSquared
  • How to Get the Slug for MSG91 Templates
  • How to Migrate to the New Email Sync v2.0 connector?
  • Field Sales Territories for Admins and Sales Managers
  • Field Sales Territories for Sales Users
  • Integrate Jotform with LeadSquared
  • Casa - Mobile Home Builder
  • Integrate CleverTap with LeadSquared
  • Initiate the KYC Process using the IDfy Connector
  • IDfy Connector for KYC
  • Make Calls on Your Phone Using the Web Platform
  • Integrate Cashfree with LeadSquared
  • Integrate Elementor Form with LeadSquared
  • Integrate Contact Form 7 with LeadSquared
  • Integrate Zoho Forms with LeadSquared
  • How to Map Entity Options for Lead Capture
  • LeadSquared Lead Sync Connector
  • Intergrate Wix Forms with LeadSquared
  • LeadSquared SMS Connectors - USA
  • Integrate Formcraft with LeadSquared
  • Integrate WP Forms with LeadSquared
  • Integrate PayU with LeadSquared
  • Integrate Swipe Pages with LeadSquared
  • Integrate Facebook Conversions with LeadSquared
  • LeadSquared WhatsApp Integration with WATI
  • Integrate Forminator with LeadSquared
  • Mail Merge
  • Reports & Analytics

  • Lead Stage Distribution (Time-period wise) Report
  • SIERA Lead Distribution Reports
  • Using the Call Analysis Report in SIERA
  • How to Create a Lead Source Analysis Report using SIERA
  • SIERA Feature Guide
  • How to schedule a LeadSquared Report?
  • How to read Lead Distribution Analysis (3 dimensional)
  • Lead Follow-up Analysis by User Report
  • Assign Custom Dashboards to Teams
  • How to track the source of your Leads using Lead Source Report?
  • How to Use Landing Page Reports?
  • Email to List Reports
  • Google Analytics Reports in LeadSquared
  • Tracking LeadSquared Email opens in Google Analytics
  • How to Create a Custom Dashboard
  • Manage Subscription of Daily LeadSquared Reports
  • LeadSquared Reports
  • Admin & Settings

  • API Logs
  • Lead/Visitor Tracking Limitations with Mozilla Firefox Private Browsing Mode
  • Data Protection and Privacy Settings
  • Data Privacy - 'Do Not Track' Lead Field
  • What is LeadSquared's Data Archival Policy?
  • Where can I find my LeadSquared API Host URL, Access Key and Secret Key?
  • How Can I Use Webhooks in Leadsquared?
  • LeadSquared Security Settings - Authentication Provider
  • Integrating Azure AD with LeadSquared
  • Organization Settings - Advanced Configuration
  • Sign-up Users Without Access to Email Inboxes
  • Billing and Usage
  • LeadSquared Security Settings - Authentication Profiles
  • Customize LeadSquared Application Logo
  • LeadSquared Security Settings – Audit Logs
  • Languages Available in LeadSquared
  • How to Set Up Email Signatures in LeadSquared?
  • Lead Field Audit
  • Integrating Azure AD with LeadSquared Using the ROPC Approach
  • Request History
  • Mandatory DLT Registration for SMS Services in India
  • My Profile - Personal Settings
  • Manage Company Profile
  • LeadSquared Getting Started Guide for Sales Users
  • LeadSquared Getting Started Guide for Marketing Users
  • LeadSquared Getting Started Guide for Administrators
  • ADFS Integration for Signing in to LeadSquared
  • How to Rename the Lead Entity to Reflect Your Business Terminology
  • How to Manage Organization (Agency) Switch
  • Access Limits of Features
  • Summary of LeadSquared Security Features
  • Restrict User Access to LeadSquared Using IP Whitelisting
  • LeadSquared Security Settings – Session Management
  • LeadSquared Security Settings - Two-factor Authentication
  • LeadSquared Security Settings - Login Settings
  • Users & Permissions

  • Sign-up Users Without Access to Email Inboxes
  • Super Admin Users
  • How to Deactivate Users
  • Leave Tracker
  • Workday Templates
  • Holiday Calendars
  • How to Set Up User/Organization Hierarchy
  • Auto Check-In/Check-Out Guide
  • User Roles and Access Rights
  • Manage Users
  • Teams
  • Permission Templates - Control Users Shown in All User/Owner Drop-down Fields
  • How to Create a Permission Template?
  • LeadSquared Support Access
  • Managing Lead and Account Access for Sales Users - Sales Groups
  • Limit the Number of Leads Assigned to a User - Lead Assignment Quotas
  • Manage User Custom Fields
  • Permission Templates
  • How to control lead export and lead delete permissions for users?
  • How to Manage Organization (Agency) Switch
  • Auto Check-In/Check-Out for Mobile
  • User Automation Actions - User Check-In
  • How to Apply Permission Templates to LeadSquared Users, Roles or Groups?
  • Product Updates

  • Bulk Update on Activities
  • API & Webhooks

  • Payment Logs
  • FAQs

  • How can Admins Set Passwords for Other Users?
  • Will the mobile app prompt me in case the location tracking settings on my device are disabled?
  • I set up work day templates with different time blocks for multiple shifts. Why am I still not being checked out and checked in between shifts?
  • I have deployed the website tracking script, but visitor visits are not being tracked. What could be the issue?
  • How to Track the Up-time and Service Status of the LeadSquared Application and APIs
  • I've set up work day templates and assigned them to users/teams but I haven't set up a check-in or check-out user automation. What will happen when my users check-in to LeadSquared?
  • I've set up an auto check-in/check-out automation but I don't see any users entering my automation. Why?
  • How to find deleted leads using Deleted Leads History Report?
  • The internet connection on my phone isn't working. Can I still check-in and check-out from mobile?
  • How do I find if LeadSquared tracking script is on my website?
  • How to Login to LeadSquared?
  • I got a notification to check-in but it doesn't work when I tap on it. Why?
  • I got auto checked out at the end of my workday but I'm working late and want check-in again. What should I do?
  • I finished my workday early and checked-out from the mobile app. Will my location still be tracked?
  • How to Deactivate Users
  • I disabled the check-in for a user role but the auto check-in feature is still working. Why?
  • I configured reminders to be delivered in my automation but my users aren't receiving them. Why?
  • I checked out from the web before the end of my workday but I didn't get checked out from the mobile app. Why?
  • I checked in by tapping the notification on my phone but it hasn't reflected in my account. Why?
  • I checked in on mobile but lost connectivity while travelling. Will my location still be tracked?
  • How to Bulk Update Multiple Opportunity Fields?
  • How to Migrate to the New Email Sync v2.0 connector?
  • What's the Minimum Android and iOS Version Required to Download the Leadsquared App?
  • Why are LeadSquared pages not loading? Why am I seeing blank or half loaded pages?
  • How to Share a Lead via Email
  • How can I find leads who have been active in the past 1 week using Advanced Search?
  • How to Log Out of LeadSquared
  • I checked-in on the mobile app. Will I be checked in on web as well?
  • Why Is the Agent Panel Not Showing/Visible for Phone Calls?
  • Why Is the Agent Pop-up Not Showing/Visible for Phone Calls?
  • How do I find my LeadSquared Account Number?
  • What to Do If You Forgot Password?
  • How To Find the Root Cause of Performance Issues
  • How to Freeze the Action Column?
  • Can I stop an Email Campaign after it is sent?
  • Can I use a Landing Page in multiple types of marketing campaigns?
  • I have changed my website hosting provider and my Landing Pages have stopped working. What could be the issue?
  • I have created a CNAME but my Landing Pages are still not showing my sub-domain. What could be the issue?
  • I have edited my Landing Page but I can’t see the changes. What could be the Reason?
  • The number of submissions and number of leads is different for a Landing Page. What could be the reason ?
  • Can I embed a form in an Email?
  • WhatsApp Business FAQs
  • Can I embed a video in an Email Campaign?
  • Can I rename a Landing Page?
  • Can I use my own HTML code to create an Email Campaign?
  • Why aren't emojis showing up in my email campaigns?
  • Why is the Email Open metric not tracked for some of my emails?
  • What is LeadSquared's Data Archival Policy?
  • Can I have conditional access to my Landing Pages?
  • How to Do Time Comparisons in Automation?
  • How to Send SMS using the Automation Feature of LeadSquared?
  • Can I import a CSV file without email address into LeadSquared?
  • I applied for leave but changed my plans and decided to work anyway. Can I manually check-in/check-out?
  • How to schedule a LeadSquared Report?
  • How to Create Transactional SMS templates and get them approved?
  • How to find Schema Name of a Lead field?
  • LeadSquared Support Processes and SLA
  • How to set an Administrator as the billing user?
  • How to control lead export and lead delete permissions for users?
  • How to get LeadSquared Mobile App?
  • Can I add a duplicate Lead Record in LeadSquared?
  • What's the difference between Prospect Creation Date and Lead Created On Date?
  • How to distribute leads to users by matching lead and user properties?
  • How to Preserve Historical Created On date for leads while importing them in LeadSquared?
  • If I delete a list, will the leads in the list be deleted from LeadSquared?
  • What errors can I encounter when importing leads?
  • What is the best way to distribute leads to my users?
  • Where can I find the Activity Code of an Activity?
  • Can I enable website tracking on multiple domains?
  • Video Tutorials

  • How to Add Hyperlinks to Your Emails in LeadSquared
  • Video Tutorial on Creating Responsive Landing Pages
  • How to Improve Look and Feel of Your Emails with LeadSquared
  • How to Deploy the LeadSquared Tracking Script on Your Website?
  • Help Video - How to create and publish a landing page in LeadSquared?
  • Help Video - Create a Custom Lead Field
  • How to Attach Documents to Your Emails with LeadSquared
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